Practice Administrator

About the role

We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care. As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.

Responsibilities

• Oversee the day-to-day operations of assigned health center locations
• Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
• Manage patient scheduling, fee collection, and administrative/financial data tracking
• Ensure compliance with health center policies, procedures, and quality standards
• Collaborate with Senior Leadership to achieve operational and budgetary goals
• Develop and implement policies and procedures to improve patient care and optimize resources
• Foster effective communication and feedback loops with staff to enhance performance and engagement
• Coordinate and participate in service activities to ensure continuous and optimal patient care
• Provide accurate data and reports to document health center operations and outcomes

Minimum Qualifications

• Master’s degree in Healthcare Administration (preferred) OR
• Bachelor’s degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
• 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
• MGMA Certification strongly preferred
• Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment

Benefits

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind