Practice Administrator

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace—you are becoming part of a mission that truly matters.

About the role

We are seeking an experienced Practice Manager to lead operations at our 16th Street Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care. As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.

Responsibilities

• Oversee the day-to-day operations of assigned health center locations
• Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
• Manage patient scheduling, fee collection, and administrative/financial data tracking
• Ensure compliance with health center policies, procedures, and quality standards
• Collaborate with Senior Leadership to achieve operational and budgetary goals
• Develop and implement policies and procedures to improve patient care and optimize resources
• Foster effective communication and feedback loops with staff to enhance performance and engagement
• Coordinate and participate in service activities to ensure continuous and optimal patient care
• Provide accurate data and reports to document health center operations and outcomes

Requirements

• Master’s degree in Healthcare Administration (preferred) OR
• Bachelor’s degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
• 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
• MGMA Certification strongly preferred
• Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment

Benefits

• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind