Practice Administrator

About the role

Comprehensive EyeCare Partners is one of the nation's largest vision care management service organizations. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our Mission: Building the nation's preeminent eye care services company by partnering with world-class physicians, driving superior clinical and surgical outcomes, while optimizing the patient experience.

We are seeking an accomplished and driven Practice Administrator to lead our multi-location practice. This key leadership role will involve overseeing daily operations, ensuring the delivery of top-notch patient care, and managing the performance of our dynamic team.

Responsibilities

• Drives quality care and patient experience
• Builds and maintains relationships with all stakeholders (Physicians, Staff, Patients, and colleagues)
• Fosters a culture of excellence, continuous improvement, and innovation
• Oversees day-to-day operations including physician schedules, patient experience, facility maintenance, and appropriate staffing levels
• Manages monthly expenditures and develops processes for timely collections and payments for services provided
• Develops, mentors, and coaches high-performing staff members
• Ensures practice compliance with employment laws and policies including OSHA, HIPAA, sexual harassment, drug-free workplace, and employee confidentiality
• Manages financial performance, including budgeting, financial reporting, and revenue cycle management
• Cultivates positive working relationships with external partners, insurance providers, and vendors

Requirements

• 10 years of healthcare experience required
• 5 years of multi-site clinical leadership experience required
• Ophthalmology experience preferred
• Full P&L ownership of a practice or multi-site operation
• Track record of improving revenue cycle, productivity, and staff retention, with numbers to demonstrate results
• Excellent interpersonal and communication skills, with the ability to build relationships and collaborate effectively with diverse stakeholders
• Proven track record in leading and developing high-performing teams
• Strong commitment to patient care, compassion, and community engagement
• Technologically savvy, with Microsoft Suite and Electronic Healthcare Record Systems proficiency
• Knowledge of healthcare regulations, compliance, and accreditation standards
• Strong strategic thinking and problem-solving abilities, with a focus on data-driven decision-making
• Demonstrated business acumen and financial management skills

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field required
• MBA, MHA, or MPH preferred
• Certification: COE (Certified Ophthalmic Executive), CMPE or FACMPE, or CPPM preferred

Physical Demands

• Regularly required to use hands to finger, handle, or feel
• Frequently required to stand, walk, and sit
• Frequently lift and/or move up to 10 pounds
• Occasionally lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

• Competitive salary and performance-based bonuses
• Potential incentive bonus
• Comprehensive healthcare benefits package
• Paid Time Off
• 401(k)
• Continuing education and professional development opportunities
• Supportive and collaborative work environment