Port Technician - REMOTE

About the role

Can reside anywhere within 1 hour of Airport in US. Travel 95-100% of time across the Americas.

Responsibilities

• Perform mechanical maintenance and inspections on Rubber Tyred Gantry (RTG’s), Ship to Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, Level Luffing cranes at customer locations.
• Conduct extensive on-site mechanical troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment.
• Perform on-site repairs on customer’s cranes in conjunction with planned repairs as part of customer’s maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.
• Responsible for a basic understanding and working knowledge or all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our industry. Must be able to get specific regulations if requested.
• Responsible for completing all daily paperwork required accurately and completely.
• Document and log any quotations you provide customers (either verbal or written) and generate a document or copy of your quote for use as a follow-up sheet.
• Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work.
• Maintain a professional appearance and image at all times.
• Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.
• Maintain a proper stock level of inventory and line stock items on the service vehicle.
• Accountable for all the company issued tools, ladders, and inventory levels assigned to you.
• Generate sales and service leads during service calls and identify the proper Konecranes personnel of the customer’s need and level of interest.
• Develop a thorough working knowledge of our service literature, service policies and labor rates.
• Provide customers with a “Safety Summary” on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer. (This is a basic professional courtesy required at all times. It also may protect Konecranes from any liability if the crane is used.)
• Understand the procurement of basic parts on service jobs, complete the proper purchase orders and develop a good working knowledge of local vendors and vendor stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobs should be done by the technician servicing the account and this time should be billed to the project.
• Work a “fair share” of any 24-hour call and overtime necessary. This will be divided as equally as possible by the service supervisor.
• Complete a “Safety Audit” on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer’s premises.

Requirements

• Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience.
• Minimum one (1) years’ experience involving mechanical and/or industrial troubleshooting and repair.

Qualifications

• Must have good mechanical aptitude.
• Must have and maintain a good driving record, including a valid driver’s license.
• Must be willing and able to work off the ground.
• Must be willing and able to work overtime and out of town as necessary.
• Must be willing and able to work in demanding work environments.

Skills

• Good mechanical aptitude.
• Valid driver’s license.
• Ability to work off the ground.
• Willingness to work overtime and out of town.
• Ability to work in demanding work environments.

Benefits

• Medical Plan
• Dental
• Vision
• 401k plan with a match from day one
• Profit sharing
• Identity theft protection
• Accident insurance
• Travel insurance