Pool Attendant - Full-time - Seasonal

Onsite at Black Desert Resort – Pool & Flo Bar in Southern Utah.

About the role

As a Pool Server at Black Desert Resort, you will provide attentive and professional food and beverage service to guests enjoying the resort’s pool facilities. This role involves taking orders, delivering food and beverages, assisting with poolside setup, and ensuring every guest receives an exceptional level of service consistent with the resort’s luxury hospitality standards. You will work closely with bartenders, pool attendants, and management to maintain a smooth, efficient, and elevated guest experience.

Why Join Us

• Competitive pay and benefits, including access to the Employee Dining Room and resort perks.
• Dynamic dining environment focused on service and hospitality.
• Opportunities for career growth within Black Desert Resort’s Food & Beverage division.

Responsibilities

• Greet guests promptly and warmly, providing towels, setting up lounge chairs, handling cabana check-ins, ensuring guest comfort, and offering menus and beverage recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver poolside orders such as food and beverage items in a timely, professional manner, ensuring accuracy and presentation.
• Anticipate guest needs, offering refills, additional items, and upselling resort signature drinks and menu items.
• Assist with daily bar setup, stocking, and organization for poolside service.
• Monitor the cleanliness of the pool deck, furniture, and cabanas, ensuring a neat and inviting environment.
• Collect used towels and linens, ensuring timely transport to designated laundry or storage areas.
• Restock poolside amenities such as towels, water stations, and condiments.
• Support bartenders by replenishing glassware, bar fruit, mixers, and supplies.
• Respond to guest inquiries with courtesy and professionalism, providing information on resort amenities.
• Maintain cleanliness of poolside service stations, tray stands, and guest areas.
• Adhere to all health, sanitation, and safety regulations in food and beverage service.
• Monitor guest satisfaction and respond quickly to guest concerns or requests.
• Assist with setup and breakdown of poolside bar service, including stocking supplies and restocking inventory.
• Communicate effectively with supervisors and team members to ensure consistent service delivery.
• Act as an ambassador of Black Desert Resort’s service culture, delivering elevated, personalized hospitality.
• During the winter season, when pool service may be limited, support other outlets with a secondary job that may have a different pay rate and/or tip structure.
• Attend mandatory orientations and trainings.
• Perform other duties as assigned.

Requirements

• Previous serving experience in luxury hospitality, resort, or poolside environments preferred.
• Strong knowledge of food and beverage service, cocktails, and wine preferred.
• Ability to multitask and thrive in a high-energy, outdoor environment.
• Excellent interpersonal, communication, and guest service skills.
• Ability to work flexible hours, including weekends, holidays, and evenings.
• Must meet legal age requirements for alcohol service and possess any required state/local certifications.
• Must hold or obtain Food Handler and Alcohol Server permits.

Pay

$17/hour plus limited tips. This is the base rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Schedule

Seasonal / Full-Time.