Seasonal Full-Time Pool Attendant
Four Seasons · Santa Fe, NM · 1 wk ago
On-siteCustomer Service$15.45/hrFull-time
About the role
Four Seasons is a luxury hospitality company committed to creating exceptional guest experiences. We believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect. Our team members create memorable moments for guests, residents, and partners through genuine heart and luxury service.
Responsibilities
- Follow steps of service to deliver warm, engaging, and consistent hospitality that aligns with Four Seasons standards of excellence.
- Anticipate guest needs with a keen sense of awareness and presence, ensuring satisfaction through timely and thoughtful responses to questions or concerns.
- Set up and conclude daily pool operations by arranging chairs, tables, umbrellas, and towels with impeccable attention to detail.
- Keep the pool and surrounding area pristine and clear of debris.
- Greet and seat guests at their preferred location and offer towels and amenities as needed, creating a relaxing and comfortable experience.
- Clear guest areas after departure, including removing used towels, glassware, dishes, and other items to maintain cleanliness and order.
Requirements
- 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment.
- Current New Mexico Alcohol Serve and Food Handler certifications.
- Ability to lift/carry up to 30 lbs.
- Ability to stand and move around the pool area for the entire shift.
- Flexible schedule- availability to work evenings, weekends, and holidays.
- Availability to work through the season- from DOH through October (approximately).
Qualifications
- A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others.
- Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience.
- A collaborative team player who actively supports and encourages colleagues to achieve shared success.
Skills
- Strong communication skills.
- Attention to detail.
- Customer service orientation.
- Teamwork and collaboration.
Benefits
- Global growth opportunities.
- Culture that breeds success and rewards.
- Food & beverage and spa discounts.
- Free employee meals.
- Complimentary employee parking.
- Comprehensive training & development.
- 401(k) Retirement Plan.
- Sick leave pay.
- Competitive pay: $15.45 hourly + tips.
Pay
- $15.45 hourly + tips.
Schedule
- Flexible schedule- availability to work evenings, weekends, and holidays.
- Availability to work through the season- from DOH through October (approximately).