Police Dispatcher

Description

The City of New Albany is accepting test scores for 911 Dispatchers. Complete the following steps to become a 911 Dispatcher:

• Take the Emergency Communications Exam with the National Testing Network and choose to submit the scores to New Albany.
• Complete the National Testing Network’s personal history questionnaire.
• Obtain a passing score. Scores are pulled throughout the year and candidates who pass are contacted via the e-mail address they provided to National Testing Network.
• Candidates will be provided an application for employment with the City of New Albany and a Personal History Questionnaire to complete.
• Complete an initial interview with the Dispatch Manager.
• A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and Chief of Police.
• If successful, the candidate may be given a conditional offer of employment.
• Successfully complete a drug screening, psychological evaluation and lie-detector examination.
• Receive a final offer of employment.

Pay

Dispatcher starting pay is $30.74 per hour ($63,953.76 annually) with annual step increases for the first five years of employment.

Benefits

• Employees receive employer-paid vision, dental, short-term disability and life insurances.
• Have access to a generous health insurance plan with employer funded HDHP.
• Full-time employees receive paid vacation, sick, personal and holiday leave that allows for a healthy work-life balance.

Skills

To work as a 911 Dispatcher, you must be able to:

• Work well under pressure and handle multiple tasks simultaneously.
• Communicate effectively both verbally and in writing.
• Use computer systems and software proficiently.
• Stay calm and composed during emergencies.
• Follow procedures and protocols accurately.

Benefits

• Employer-paid vision, dental, short-term disability and life insurances.
• Access to a generous health insurance plan with employer funded HDHP.
• Paid vacation, sick, personal and holiday leave.

Qualifications

• Must be at least 18 years of age.
• Must have a high school diploma or GED equivalent.
• Must obtain and maintain an Ohio Law Enforcement Automated Data System (L.E.A.D.S.) certification as well as an Ohio Computerized Criminal History (CCH) certification.
• Must have a valid Ohio Driver’s License.
• Must be insurable under the City’s vehicle insurance policy.
• Must successfully pass a background check according to the City’s established criteria and any restrictions put in place by state law.