Poker Room Floor Manager - Full Time

Responsibilities

• Supervise daily poker room operations, including game scheduling of dealers, supervisors, and game mix.
• Ensure compliance with all gaming regulations, internal controls, and company policies.
• Monitor game integrity and resolve disputes promptly and professionally.
• May act as Table Games Floor Manager within designated pits.
• Operate daily tournaments and other promotions.

Customer Service

• Foster a welcoming and professional atmosphere for guests.
• Address player concerns and inquiries with courtesy and efficiency.

Compliance & Security

• Maintain strict adherence to gaming laws and internal security protocols.
• Work closely with surveillance and security teams to prevent fraud and ensure player safety.