Plan Fee Coordinator

About Us

Smile Brands supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone!® — smiles for patients, providers, employees, and community partners. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices.

Responsibilities

• Transfer data from internal application formats into computer files or database systems using keyboards, data recorders
• Verify data by comparing it to source documents
• Maintain highly organized and accurate database of employer plan and insurance carrier records
• Verify patient’s insurance eligibility and patient-specific benefits, including waiting periods, limitations, and frequencies
• Verify coverage using carriers' websites, fax back, and phone calls
• Understand plan designs and apply knowledge to plan setup
• Perform systematic benefit expiration plan review of existing plans

Requirements

• 2 years of experience working with dental insurance plans, benefits, or fee schedules
• Knowledge of dental terminology, CDT codes, and insurance verification processes
• Experience using practice management systems (e.g., QSI, Dentrix Ascend, or similar platforms)
• Familiarity with insurance carrier portals and eligibility verification tools
• High-volume data entry experience (minimum typing speed of 50 WPM)
• Proficient with Microsoft Office suite and/or Office 365
• Great communication and writing skills
• Strong organization skills and attention to detail, with the ability to stay focused on assigned tasks
• Ability to work independently and as part of a team in a fast-paced environment

Schedule

Monday – Friday, 8:00 AM – 4:30 PM PST

Pay

$15 – $17 per hour

Benefits

• Paid time off (PTO)
• Health, dental, and vision insurance
• Health savings account (HSA)
• Telemedicine
• Flexible spending accounts (FSA)
• Life insurance
• Disability insurance
• Employee discount programs
• Pet insurance
• 401(k) plan