Phlebotomy Team Lead - Lab-South: Concord

About the role

Provides leadership, training, and oversight of the hospital’s phlebotomy program. Serves as a subject matter expert for technical issues, supervises trainees, and ensures compliance with quality control and regulatory requirements.

Responsibilities

• Handles difficult or complex blood draws.
• Organizes workflow and ensures timely specimen collection and delivery.
• Maintains detailed and accurate records of specimens collected.
• Supervises, trains, and mentors trainees during hands-on training and completes accurate documentation.
• Provides ongoing education, ensuring current knowledge of standards.
• Resolves technical issues and supports staff with difficult blood draws.
• Opens and closes draw sites, ensuring readiness and compliance with hospital protocols.
• Ensures quality control and maintenance tasks are completed accurately and on schedule.
• Maintains inventory of phlebotomy and processing supplies.

Requirements

• High school diploma or equivalent required.
• Minimum of 3 years’ experience required.
• (BLS) Basic Life Support required.
• ASCP certification or an equivalent certification is required and must be maintained.
• Prior training or supervisory experience preferred.
• Proficient in leadership and teaching skills within a clinical environment.
• Ability to demonstrate expert-level proficiency in phlebotomy techniques.
• Ability to apply advanced problem-solving skills to technical and patient care challenges.

Qualifications

• BLS Basic Life Support Certified
• Phlebotomy Certification (ASCP PBT1000, NHA PBT1001, NHCO PBT1002, NPA PBT1003, NPCE PBT1004)