Pharmacy Fulfillment Supervisor

Job Summary

Join a mission-driven team making a difference in the lives of cancer patients. Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer. Our specialty pharmacy in Louisville, KY has a need for a Pharmacy Fulfillment Manager!

Key Responsibilities

• Supports the safe and efficient dispensing of medications for oncology patients, ensuring adherence to all federal and state regulatory requirements.
• Assists in managing and monitoring fulfillment operations, including but not limited to prescription pulling, filling, verification support, and packaging.
• Works closely with the Pharmacy Director and/or Pharmacy Fulfillment Manager to review staff performance metrics and conducts coaching / counseling as needed.
• Promotes dispensing accuracy and operational efficiency across the team.
• Manages direct reports, including payroll coordination, PTO approvals, performance management, and participation in disciplinary actions in accordance with company policies.
• Evaluates physician medication orders for appropriateness, including drug selection, dosage, potential interactions, and route of administration; provides recommendations for therapy modifications as appropriate.
• Maintains the patient database, ensuring accurate documentation of current and past medical history, clinical and laboratory data, and concurrent medications (including over the counter and home remedies).
• Collaborates with the healthcare team to provide clinical support as needed.
• Documents all communications with physicians, nurses, other healthcare team members, patients/residents, and family members in the medical record.
• Supports the implementation and adherence to policies and procedures related to the safe procurement, storage, distribution, use, and disposal of drugs and biologicals.
• Aids in obtaining and maintaining required documentation in accordance with federal and state regulatory requirements.
• Reports medication-related errors to the Pharmacy Director or Pharmacy Fulfillment Manager in accordance with established procedures.
• Aids staff with procedures related to the safe and effective procurement, storage, administration, and disposal of medications.
• Ensures appropriate documentation of adverse drug reactions (ADRs); ensures product complaints are properly documented and reported to pharmaceutical manufacturers as required.
• Supports inventory management activities to help maintain adequate levels of medications, supplies, and drug-specific care kits in compliance with SOPs.
• Communicates inventory out-of-stocks to the Purchasing Team, as necessary.
• Assists with cycle counts and physical inventory activities; escalates discrepancies as appropriate.
• Supports intercompany pharmacy transfers to ensure accuracy and timeliness.
• Maintains a clean, organized, and safe pharmacy work environment in compliance with policies, procedures, and regulations.
• Ensures deliveries are packed in accordance with SOPs, including seasonal cold-chain requirements to protect product integrity.
• Maintains knowledge of and compliance with USP guidelines and safe handling of hazardous medications.
• Conducts responsibilities in accordance with the Company’s Code of Business Conduct and Ethics, Corporate Compliance Agreement, applicable policies and procedures, federal and state laws, and professional standards.
• Promotes on-site engagement, teamwork, and employee morale.
• Conducts regular one-on-one meetings with staff to provide coaching, performance feedback, and professional development support.
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree in Pharmacy
• Desired: Pharm D
• 1+ experience in pharmacy setting
• Preferred: 1+ year experience in specialty pharmacy
• Knowledge of pharmacy laws and federal and state regulations concerning specialty pharmacy and pharmaceutical care
• Ability to work cooperatively as a member of a team
• Current license in the state of practice
• Ideal candidates will have multi-state licenses