Personal Banking - Relationship Banker I

Culture

Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need.

About the role

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve.

Responsibilities

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
• Maintain guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional client service to a diverse audience.
• Develop relationships with business partners and clients.
• Introduce clients to new products, services and digital solutions.
• Demonstrate a strong knowledge of mortgage, business, and installment loan options.
• Provide a broad base of financial and credit services.
• Aid other departments as needed.
• Build a great rapport with clients and fellow associates.
• Treat others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.
• Previous banking, cash handling or financial service experience.
• Six months or more of successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• A strong work ethic and ability to complete work accurately.
• The ability to think logically in order to analyze situations and make sound decisions.
• The capacity to work with multiple computer and software systems.
• The ability to calculate figures and amounts such as cash back and percentages.

Qualifications

• Desired skills: Passionate and motivated self-starter, bilingual language skills, previous banking, cash handling or financial service experience, six months or more of successful sales experience, strong work ethic, ability to think logically, ability to calculate figures and amounts, ability to work with multiple computer and software systems, ability to handle multiple tasks simultaneously, strong knowledge of mortgage, business, and installment loan options, ability to demonstrate a broad base of financial and credit services, ability to assist other departments as needed, strong rapport with clients and fellow associates, treat others with respect and consideration regardless of their status or position.

Skills

• Passionate and motivated self-starter.
• Bilingual language skills.
• Previous banking, cash handling or financial service experience.
• Six months or more of successful sales experience.
• Strong work ethic.
• The ability to think logically.
• The ability to calculate figures and amounts.
• The ability to work with multiple computer and software systems.
• The ability to handle multiple tasks simultaneously.
• A strong knowledge of mortgage, business, and installment loan options.
• The ability to demonstrate a broad base of financial and credit services.
• The ability to assist other departments as needed.
• A strong rapport with clients and fellow associates.
• To treat others with respect and consideration regardless of their status or position.

Benefits

• Incentive and Benefits: This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card. In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.

Pay

• Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record.

Schedule

• Flexible scheduling as business needs allow.