Personal Banking - Relationship Banker I

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.

About the role

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs.

Responsibilities

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
• Maintain guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional client service to a diverse audience.
• Develop relationships with business partners and clients.
• Introduce clients to new products, services and digital solutions.
• Demonstrate a strong knowledge of mortgage, business, and installment loan options.
• Provide a broad base of financial and credit services.
• Aid other departments as needed.
• Build a great rapport with clients and fellow associates.
• Treat others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.
• Previous banking, cash handling or financial service experience.
• Six months or more of successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• A strong work ethic and ability to complete work accurately.
• Able to think logically in order to analyze situations and make sound decisions.
• Able to handle multiple tasks simultaneously.
• Able to work with multiple computer and software systems.
• Able to calculate figures and amounts such as cash back and percentages.

Qualifications

• Passion for education and customer service.
• Logical thinking and problem-solving skills.
• Ability to multitask and prioritize.
• Knowledge of banking products and services.
• Effective communication and interpersonal skills.
• Computer literacy and proficiency with various software systems.

Skills

• Previous banking, cash handling or financial service experience.
• Sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A strong understanding of mortgage, business, and installment loan options.
• Ability to educate clients on banking products and digital technologies.

Benefits

• Scorecard-based incentive plan.
• Financial compensation.
• Generous benefits package including insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

• Scorecard-based incentive plan.
• Insurance.
• 401k.
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.