Personal Banking - Relationship Banker I

Culture

Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looks at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.

About the role

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

Responsibilities

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.
• Maintain exceptional client service to a diverse audience.
• Develop relationships with business partners and clients.
• Introduce clients to new products, services and digital solutions, utilizing the latest technology of tablets, smart phones and laptops.
• Demonstrate a strong knowledge of mortgage, business, and installment loan options, and provide a broad base of financial and credit services.
• Aid other departments as needed.
• Build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.
• Previous banking, cash handling or financial service experience.
• Six (6) months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Qualifications

• High school diploma or equivalent.
• Desired Skills:
• Previous banking, cash handling or financial service experience.
• Six (6) months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Skills

• Previous banking, cash handling or financial service experience.
• Six (6) months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Benefits

• Incentive and Benefits: This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card. In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.
• For more information about the benefits offered click here, so that we may invest in you and your bright future.

Pay

• The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.

Schedule

• Flexible scheduling as business needs allow.