Personal Banking - Relationship Banker I

Culture

Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need.

About the role

When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve.

Responsibilities

• Work with others by building and maintaining relationships.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
• Maintain guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional client service to a diverse audience.
• Develop relationships with business partners and clients.
• Introduce clients to new products, services and digital solutions.
• Demonstrate a strong knowledge of mortgage, business, and installment loan options.
• Provide a broad base of financial and credit services.
• Aid other departments as needed.
• Build a great rapport with clients and fellow associates.
• Treat others with respect and consideration regardless of their status or position.

Requirements

• High school diploma or equivalent.
• Previous banking, cash handling or financial service experience.
• 6+ Months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Desired Skills

• Previous banking, cash handling or financial service experience.
• 6+ Months of demonstrated successful sales experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• A passion for educating clients on banking products and digital technologies available at the bank.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically in order to analyze situations and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Work Environment

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs.

Incentive and Benefits

• This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation.
• Incentives are earned quarterly based on the associate’s performance against the defined metrics as outlined in the score card.
• We also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.

Equal Opportunity

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.