Per Diem On Call Triage Assistant
About the role
Per Diem On Call Triage Assistant (fully remote, overnight). Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last four years, our community-based, mission-driven hospice and palliative care organization seeks a per Diem On Call Triage Assistant to join its expanding administrative team. Our not-for-profit hospice and palliative care organization has an opportunity for an organized, detail-oriented, compassionate and resourceful individual who wants to do meaningful work. Candidate must have strong communication and time management skills and be eager and willing to handle the diverse responsibilities of the job with a helpful, professional attitude and a friendly demeanor.
Responsibilities
- Working as a team player within the administrative staff
- Triaging phone calls in a fast-paced office while the office is closed (overnight)
- Managing urgent patient phone calls and triaging to the appropriate on-call staff
Education
Bachelor’s degree preferred.
Skills
- Ability to take initiative, work independently, and multi‑task
- Manage time and prioritize efficiently
- Outstanding verbal and written communication skills
- PC proficiency in Google Suite, Word and Excel
- Professional and caring demeanor in person and on the telephone
Benefits
- Competitive rate
- Earned Sick Time
- 403(b) with company match eligibility
- Employee Assistance Program
- Partnership with Regis College for reduced tuition rates
Pay
You will be paid $15/hour for every hour of the on‑call shift, including overnight and sleeping hours.
Schedule
Sundays at 4 pm through Monday at 8:30 am.
Per Diem – variable hours based on employer needs.