Per Diem On-Call Triage Assistant

Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last four years, our community-based, mission-driven hospice and palliative care organization seeks a Per Diem On Call Triage Assistant to join its expanding administrative team.

About Us

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston, focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations.

Responsibilities

• Working as a team player within the administrative staff
• Triaging phone calls in a fast-paced office while the office is closed (overnight)
• Managing urgent patient phone calls and triaging to the appropriate on-call staff

Requirements

• Bachelor’s degree preferred
• Ability to take initiative, work independently, and multi-task
• Manage time and prioritize efficiently
• Outstanding verbal and written communication skills
• PC proficiency in Google Suite, Word and Excel
• A professional and caring demeanor in person and on the telephone

Schedule

Sundays at 4 pm through Monday at 8:30 am.

Benefits

• Competitive rate
• Earned Sick Time
• 403(b) with company match eligibility
• Employee Assistance Program
• Partnership with Regis College for reduced tuition rates

Pay

You will be paid $15/hour for every hour of the on-call shift, including overnight and sleeping hours.