Per Diem Check Out Receptionist/Medical Secretary

About the role

The role involves patient checkout during after‑hours/weekend clinic, managing EMR systems, coordinating patient flow, and acting as a liaison between patients, physicians, office staff, and external contacts.

Responsibilities

• Log in and maintain computer access to EPIC, Synapse, CAIS, and related systems.
• Utilize EPIC EMR for scheduling and ensure patients receive necessary paperwork (prescriptions, PT/DME orders, work/school/gym notes, AVS, etc.) at checkout.
• Apply HIPAA regulations to prevent violations.
• Coordinate patient flow to departments such as castroom, X‑ray, MRI, CT, Hanger Clinic, UPL, etc.
• Maintain communication with patient care team to address scheduling issues and pod/provider needs.
• Act as liaison between patients, physicians, office staff, and outside contacts.
• Serve as main point of contact for the pod; assist the Pod Leader with absence notifications and revised coverage plans.
• Maintain provider checkout log and submit to billing.
• Implement emergency policies and procedures as needed.
• Perform other tasks and duties as directed by Supervisor, Pod Leader, and Providers.

Qualifications

High school diploma or equivalent and two years of directly related medical secretary/office experience; equivalent combination of education and experience will be considered.

Skills

• EPIC EMR proficiency
• Experience with Synapse and CAIS systems
• Strong verbal communication
• HIPAA compliance knowledge
• Scheduling and patient coordination
• Liaison and interpersonal abilities
• Emergency policy implementation

Pay

$18.50 – $28.36 per hour (guideline; actual pay based on skills, experience, qualifications, internal equity, market, and business considerations).

Schedule

Per diem, evenings Monday‑Friday and Saturday daytime hours.