People Operations Coordinator

About the role

The opportunity:

Responsibilities

• Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
• Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
• Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
• Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
• Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.

Requirements

• 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
• The ability to work a Back Half schedule (Wed-Sat 10:30am-8:30pm).
• Proficiency with HRIS systems and timekeeping software.
• Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Qualifications

• High school diploma or equivalent.

Skills

• Strong organizational and problem-solving skills.
• Ability to handle sensitive and confidential information.
• Experience with Microsoft Office Suite.

Benefits

• Competitive compensation.
• Comprehensive benefits package.
• Work-life balance initiatives.

Pay

• $15 - $17 per hour based on experience.

Schedule

• Back Half schedule (Wed-Sat 10:30am-8:30pm).