People Operations Coordinator

About the role

The People Operations team at Flexport ensures every team member feels supported and empowered. As a People Operations Coordinator at the Lewisville Fulfillment Center, you'll provide essential Tier 1 support for all people-related inquiries, manage employee lifecycle events, and administer time and attendance records.

Responsibilities

• Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
• Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
• Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
• Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
• Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.

Requirements

• 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
• The ability to work a Front Half schedule (Sun-Wed 10:30am-8:30pm).
• Proficiency with HRIS systems and timekeeping software.
• Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Qualifications

• High school diploma or equivalent.
• Strong organizational and problem-solving skills.
• Ability to handle sensitive and confidential information.

Skills

• Strong attention to detail.
• Effective communication and interpersonal skills.
• Proficiency with HRIS systems and timekeeping software.
• Ability to manage high-volume inquiries.
• Compliance-first mindset.

Benefits

• Competitive compensation.
• Comprehensive benefits package.
• Work-life balance.

Pay

• $15 - $17 per hour.

Schedule

• Front Half schedule (Sun-Wed 10:30am-8:30pm).

Company Information

Flexport is a company that believes global trade can move the human race forward. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Our recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.