PBX Operator

Responsibilities

• Answering Calls Promptly and Professionally
• Greet callers courteously.
• Identify the purpose of the call and assist with triaging call routing.
• Direct calls to the appropriate department or individual.
• Use a switchboard or phone system efficiently.
• Providing Information
• Offer basic information about the company, services, or procedures.
• Handle frequently asked questions.
• Maintaining Call Logs
• Record details of calls for reference or reporting.
• Note any issues or follow-up actions required.

Qualifications

• 1-3 years of Medical Office experience, highly preferred
• Medical Office experience, highly preferred
• High School Diploma, GED or equivalent work experience, preferred
• Bilingual Spanish, highly desired

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Paid parental leave
• Healthy lifestyle programs