PBX Operator
CommonSpirit Health · Salt Lake City, UT · 2 mo ago
Administrative$17–$21.99/hrContract
About the role
The PBX Operator position at Holy Cross Hospital Salt Lake operates switchboards or telephone consoles to route incoming calls and place outgoing calls. The role involves monitoring and initiating protocols for life safety alarms and adhering to established guidelines.Responsibilities
- Routes incoming calls and places outgoing calls.
- Maintains communication channels during emergencies.
- Monitors and responds to life safety alarms.
- Adheres to established protocols and guidelines.
Requirements
- High School Diploma/G.E.D.
- One year of high volume telephone experience.
- One year of customer service experience.
Qualifications
- Highly motivated and compassionate.
- Ability to work in a fast-paced, team-oriented environment.
- Knowledge of commonly used terminology, concepts, practices, and procedures within the hospital.
Skills
- Excellent communication skills.
- Attention to detail.
- Problem-solving abilities.
Benefits
- Comprehensive benefits package including medical, prescription drug, dental, vision, life insurance, paid time off, tuition reimbursement, and retirement plans.