Patient Services Coordinator III

What We Offer

Novant Health Rock Hill Family is Hiring a Patient Services Coordinator III!

About the role

The Patient Services Coordinator III (PSC III) plays a vital role in ensuring efficient front office operations and providing exceptional customer service to patients and families. This position is responsible for the timely and accurate registration of patient demographics, insurance verification, appointment scheduling, patient check-in/check-out, charge entry, and collection of patient balances. The PSC III also cross-trains in multiple administrative support functions to provide operational flexibility and seamless patient care.

Responsibilities

• Timely and accurate registration of patient demographics, insurance verification, appointment scheduling, patient check-in/check-out, charge entry, and collection of patient balances.
• Cross-trains in multiple administrative support functions to provide operational flexibility and seamless patient care.

Requirements

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.

Qualifications

• Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Requires excellent verbal communication skills.
• Must be able to work with changing priorities.
• Requires excellent organizational, problem solving and critical thinking skills.
• Must be able to interact with individuals of all cultures and levels of authority.
• Must be able to maintain confidentiality.
• Must be able to function as part of a team.
• Must possess initiative.

Skills

• Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity of coding requirements for practice specialty.

Benefits

Not specified

Pay

Not specified

Schedule

Not specified