Patient Services Coordinator III

Responsibilities

• Timely and accurate recording of patient demographics, insurance information, patient charges, and collections
• Scheduling patient appointments in a timely and accurate manner
• Cross-training in multiple administrative support functions

Requirements

• High School Diploma or GED, required
• One year of clerical experience in a medical office setting, required (other related experience may be considered in lieu of medical office experience)
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments
• Excellent verbal communication skills
• Ability to work with changing priorities
• Excellent organizational, problem-solving, and critical-thinking skills
• Ability to interact with individuals of all cultures and levels of authority
• Ability to maintain confidentiality
• Ability to function as part of a team
• Initiative and self-motivation
• Basic medical terminology (knowledge can be obtained through formal classes or work experience)
• High level of working knowledge of EPIC systems
• Detailed knowledge of multiple payors billing requirements
• Familiarity with coding requirements for practice specialty

Preferred Skills

• Proficient in use of all computer software utilized in practice