Patient Service Representative - Primary Care - Full Time

About the role

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department VH PRIMARY CARE | INWOOD - 107166 | Worker Sub Type: Regular | Work Shift: First Shift (United States of America)

Responsibilities

• Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians’ network.
• Demonstrate excellence in all patient and customer encounters including face-to-face and telephone interactions.
• Assure a high-quality patient experience by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills.
• Accurately and appropriately schedule patients for optimum care and provider efficiency.
• Collect accurate demographic