Patient Service Representative - Full-Time

The Patient Service Representative (PSR) is the primary contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows. Responsibilities Include Greeting, registering, and verifying patient identitiesAnswering phones, performing clerical tasks, and managing electronic health recordsScheduling appointments, procedures, and providing cost estimatesMonitoring provider schedules, communicating delays, and coordinating clinic flowHandling patient concerns, managing cash drawers, and processing paymentsSupporting system updates, departmental initiatives, and maintaining a safe, clean reception areaPerforms additional duties as assigned Qualifications, Skills, And Knowledge High school diploma or equivalent; customer service experience preferredKnowledge of medical terminology, insurance, and billing processesStrong communication, computer, and customer service skillsAttention to detail, confidentiality, and ability to work under pressureProblem-solving and issue resolution abilities This role offers comprehensive benefits, including health coverage, tuition reimbursement, retirement plans, and opportunities for career growth.