Patient Service Representative - Full Time

Role: The Patient Service Representative (PSR) is the primary point of contact for patients and visitors, responsible for ensuring a positive and seamless patient experience by managing front desk operations and workflows. Key Responsibilities Greet and assist patients, families, and visitors with professionalism and warmthManage front desk tasks, including patient check-in/check-out and scheduling appointmentsMaintain accurate patient records and verify/update patient informationAnswer phones and address patient inquiriesSupport clinical staff to facilitate efficient daily operationsCreate a welcoming and organized environment for patients Qualifications & Skills High school diploma or equivalentStrong communication and interpersonal skillsExcellent customer service with a patient-first approachBasic computer skills, including data entry and Microsoft OfficeAttention to detail and organizational skillsAbility to uphold confidentiality and privacy standardsAdaptability and professionalism in a fast-paced healthcare settingCompletion of Clinic Core Front Desk Training preferred Physical Requirements Occasional lifting, pushing, or pulling up to 50 poundsFrequent standing and walkingAbility to perform routine office movements such as bending, reaching, and kneeling If you enjoy helping others, building connections, and contributing to compassionate healthcare, this role offers an opportunity to make a meaningful impact every day.