Patient Service Representative I - Full Time

About the role

Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative in our West Valley Allergy clinic. The ideal candidate will be confident, self-motivated and above all else compassionate. PSRs work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Schedule

Monday through Friday 8:00 a.m. to 5:00 p.m.

Skills

• Excellent customer service
• Communication
• Multi-tasking
• Organizational skills
• Typing / keyboarding skills
• Team player who enjoys working with people
• Ability to read, understand and communicate in English
• Additional languages helpful

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner
• Answer telephones in a professional manner
• Schedule appointments in accordance with established procedures
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding appointment scheduling and other needs
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided
• Other duties as assigned

Qualifications

• High School Graduate or equivalent
• Previous medical billing / office experience preferred but not required
• Customer service experience preferred

Requirements

• Sedentary work, requiring lifting up to 10lbs
• Repetitive motion associated with operating a computer and other office equipment
• Inside, climate-controlled working conditions

Benefits

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions