Patient Service Representative Hospital PRN

About the role

This position is part-time, benefits eligible, and works varied hours. The pay range is $22.00 per hour.

Responsibilities

• Registers or pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that require authorization, pre-certification, and/or referral.
• Collaborates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
• Requests upfront payment of deposits from responsible parties.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Requirements

• A high school diploma or GED.
• A bachelor's degree preferred.
• Accurate spelling and attention to detail.
• Ability to type 40 words per minute.
• Patient registration, insurance, and hospital billing knowledge preferred.
• Medical terminology knowledge and understanding of third-party reimbursement.
• Excellent communication and customer service skills.

Qualifications

• Knowledge of medical terminology and third-party reimbursement.
• Ability to respond quickly to medical STATs and emergencies.
• Frequent sitting and occasional lifting of 20-50 pounds.
• Physical ability to walk, push a wheelchair, maneuver through doors, up/down ramps and elevators.

Skills

• Strong organizational and multitasking skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Compensation base and premium pay.
• Incentive pay for select positions.
• Annual increases based on performance.
• Paid time off programs.
• Health and welfare benefits such as medical, dental, vision, life, and disability.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and financial wellness programs.
• Education assistance program.

About Advocate Health

Advocate Health is a third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin. Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation, as well as organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.