Patient Service Representative Hospital PRN

About the role

This position is part-time, benefits eligible, and works varied hours. The pay range is $22.00 per hour.

Responsibilities

• Registers or pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
• Verifies insurance coverage and obtains authorization for all services that require authorization, pre-certification, and/or referral.
• Collaborates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
• Requests upfront payment of deposits from responsible parties.
• Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Requirements

• A high school diploma or GED.
• A bachelor's degree preferred.
• Accurate spelling and attention to detail.
• Ability to type 40 words per minute.
• Knowledge of patient registration, insurance, and hospital billing.
• Medical terminology knowledge and understanding of third-party reimbursement.
• Excellent communication and customer service skills.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• Knowledge of patient registration, insurance, and hospital billing preferred.
• Medical terminology knowledge and understanding of third-party reimbursement preferred.
• Excellent communication skills and customer service skills required.

Skills

• Strong organizational and multitasking skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

Benefits

Advocate Health offers a comprehensive suite of total rewards, including:

• Paid time off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Education assistance program.

Pay

The pay range for this position is $22.00 per hour.

Schedule

The schedule for this position is varied.