Patient Services Representative / PRN

Qualifications

• High school diploma required
• Minimum of one year’s experience in a hospital or outpatient billing, insurance verification, collections, payment posting and front office experience
• Proficient in MS Office applications including Outlook, Word, Excel and PowerPoint
• Occupational Exposure Category I exposure to bloodborne pathogens, frequent exposure to chemical hazards and may encounter radiation hazards.

Responsibilities

• Schedules all walk-ins accurately in the hospital EMR system
• Registers and checks in patients upon arrival, ensuring smooth intake process
• Completes new patient registration in hospital EMR system with precision and attention to detail
• Performs daily reporting in the hospital EMR systems
• Collections co-pays, posts to respective patient accounts and issues receipts through hospital EMR system
• Ensures all documentation is complete, accurate and compliant with organizational standards
• Verifies insurance, obtains authorizations as required
• Assembles and distributes new patient information packets
• Scans registration documents into the appropriate EMR system
• Upholds cleanliness and organization within the facility
• Assumes any other responsibilities that may be assigned by supervisor

Physical Demands

• Frequently sits, converses, and listens
• Uses hands to touch, handle, or feel objects, tools or controls
• Reaches with hands and arms
• Close vision and the ability to adjust focus required
• Lifts and/or carries over 20 pounds on a regular basis
• Pushes/pulls over 25 pounds on a regular basis
• Stands and/or walks at least five hours per day

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions