Patient Service Coordinator (Float) Per Diem

About the role

The Patient Services Coordinator (Float) Per Diem position is available at Shady Grove Fertility in Houston, Texas - Medical Center with rotations to Memorial City, Katy, Clear Lake, Spring Woodlands and Beaumont, Texas offices. The schedule is Monday through Friday, from 7:30 AM to 4:00 PM; rotating weekend and holidays, with rotating weekend coverage every 6 weekends.

Responsibilities

• Greet patients and manage front office
• Check patients in for appointments and sanitize rooms
• Answer patient phone calls and route appropriate team
• Register new patients into laboratory EMRS
• Schedule patient appointments
• Send and verify consents
• Take payments and work closely with Ovation Billing team
• Process and fax completed lab reports results to referring physicians
• Data entry into EMR
• Act as liaison between lab staff and medical team
• Aid in transferring cryopreserved specimens and organizing shipments
• Aid in administrative projects
• Perform all other duties as assigned

Qualifications and Skills

• High school diploma or equivalent
• 2+ years previous experience in an administrative role; medical office experience preferred
• Knowledge of medical software, terminology and procedures preferred
• Knowledge of HIPAA Regulations preferred
• Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
• Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
• Excellent organizational skills
• Ability to work independently, under pressure and within deadlines
• Exceptional written and verbal communication skills and attention to detail
• Ability to work as part of a team
• Good research skills
• Tech savvy
• Flexibility and willingness to learn at all times
• Excellent multi-tasking abilities