Per Diem Patient Care Coordinator

About the role

The Per Diem Patient Care Coordinator acts as a liaison between patients, families, and clinical staff, ensuring efficient patient admission, confidentiality, and communication within the Surgery Center.

Responsibilities

• Greet and assist patients in a friendly manner
• Verify patient information using electronic systems and documentation
• Coordinate patient flow, including notifications about delays and directing family or transportation arrangements
• Answer calls, screen messages, and communicate with staff promptly
• Prepare and manage surgical paperwork and supplies
• Ensure accurate documentation for each case and perform other duties as assigned

Requirements

• High School Diploma or equivalent
• At least 1 year of customer service experience in a fast-paced setting
• Flexible to cover shifts during business hours

Skills

• Strong organizational, multitasking, communication, and teamwork skills
• Preferred: healthcare industry experience, knowledge of medical terminology, administrative skills, proficiency with Microsoft Office, and prior medical receptionist experience

Benefits

• Competitive pay
• Benefits package
• Opportunities for growth
• Focus on diversity, inclusion, and health equity