Per Diem Patient Care Coordinator

About the role

Join a healthcare support team responsible for patient reception, scheduling, insurance verification, and payment processing across hospital and medical group departments.

Responsibilities

• Greeting visitors and patients via in-person, telephone, or video communication with excellent customer service.
• Entering and updating patient demographic and financial information to ensure accurate registration.
• Providing financial information, collecting patient liabilities, and balancing cash daily.
• Collaborating with departments like Financial Counseling, Scheduling, and clinical teams to complete patient encounters.
• Assisting with wayfinding, hospital information, and coordinating patient admission and bed assignments.
• Maintaining audit accuracy, working through worklists and error reports proactively.
• Performing additional duties as needed.

Qualifications

• High School Diploma or GED
• 1+ years of customer service experience in an office or professional environment
• Basic proficiency with Microsoft Office
• Ability to work on a Per Diem basis within specified hours and holidays
• Must be 18 or older

Preferred Skills

• Experience in medical office or hospital admitting/registration
• Familiarity with electronic medical records and medical terminology
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment