Patient Scheduling Representative

About the Role

We’re looking for a full-time Patient Scheduling Representative to join our clinic. This role is ideal for someone who thrives in a collaborative environment and is passionate about improving the human experience for both patients and colleagues.

Responsibilities

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences.
• Update referral and recall entries in the practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow-up appointments after clinic and endoscopy.

Requirements

• High School Diploma or equivalent required.
• Previous medical office experience; medical terminology coursework preferred.
• Formal training with at least one year of experience as a medical assistant, medical secretary, health unit coordinator, nursing assistant, or similar role.
• In lieu of formal training, at least two (2) years of experience involving patient care, with demonstrated familiarity with medication names and purpose, basic medical terminology, common diagnoses and surgeries, and patient health interviewing skills.

Benefits

• Excellent paid time off for a healthy work/life balance.
• Generous 401(k) plan with employer match to help grow your retirement savings.
• Education reimbursement opportunities with generous annual support based on employment status.
• Internal growth opportunities with training and development support.
• Competitive health and supplemental benefits, including FSA and HSA options.
• Referral bonus for recommending candidates who join the team.