Patient Scheduling Representative

About the role

At Associates in Gastroenterology, we are committed to fostering an inclusive environment where employees feel valued and belong. Our mission is to enhance the human experience, benefiting both our patients and our colleagues.

Responsibilities

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits according to physician preferences.
• Update referral and recall entries in the practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Maintain and monitor the wait list and follow-up appointment reports.

Requirements

• High school diploma or equivalent.
• Previous experience working in a medical office setting.
• Knowledge of medical terminology, with a preference for prior scheduling experience.
• Formal training or at least two years of experience involving patient care.
• Familiarity with medication names and purposes, basic medical terminology, common diagnoses and surgeries, and patient health interviewing skills.

Qualifications

• High school diploma or equivalent.
• Previous medical office experience.
• Medical terminology coursework preferred.
• Formal training or at least one year of experience as a medical assistant, medical secretary, health unit coordinator, nursing assistant, or similar role.
• Able to demonstrate a familiarity with medication names and purposes, basic medical terminology, common diagnoses and surgeries, and patient health interviewing skills.

Skills

• Attention to detail.
• Strong organizational skills.
• Excellent communication skills.
• Ability to multitask and prioritize tasks effectively.

Benefits

• Excellent paid time off for a healthy work-life balance.
• 401(k) plan with an employer match.
• Education reimbursement opportunities.
• Internal growth opportunities.
• Competitive health and supplemental benefits.
• Flexible spending account (FSA) and health savings account (HSA) options.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position available.