Patient Scheduling Representative

About Us

Gastroenterology Associates, PC is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care for every patient, every time. We are powered by One GI®, a true collaboration of the very best clinical and business minds – enabling us to focus on what’s truly important – our patients.

Our Commitment to Diversity & Inclusion

At One GI®, we value and actively promote diversity in the workforce at all levels. We strive to celebrate culture and other differences and consider them strengths of our organization.

Schedule

Full-time, Monday through Friday from 8:00 am – 4:30 pm. No nights or weekends.

Responsibilities

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences.
• Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Monitor wait list and reports for follow-up appointments after clinic and endoscopy.

Requirements

• High School Diploma or equivalent required.
• Previous medical office experience; medical terminology coursework preferred.
• Formal training with at least one year of experience as a medical assistant, medical secretary, health unit coordinator, nursing assistant, or similar role.
• In lieu of formal training, at least two (2) years of experience involving patient care and the ability to demonstrate:
  • Familiarity with medication names and purpose.
  • A thorough understanding of basic medical terminology.
  • Basic knowledge of common diagnoses and surgeries.
  • Patient health interviewing skills.

Benefits

• Excellent paid time off for a healthy work/life balance.
• Generous 401(k) plan with employer match.
• Education reimbursement opportunities with generous annual support based on employment status.
• Internal growth opportunities with training and development support.
• Competitive health and supplemental benefits, including FSA and HSA options.
• Referral bonus for recommending a successful candidate.