Patient Scheduling Representative

Snapshot Of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences.
• Update referral and recall entries in practice management system.
• Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
• Provide patients with the appropriate forms, literature, and instruction.
• Maintain and monitor wait list and reports for follow up appointments after clinic and endo.

Must Haves

• A high school diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training, has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.