Patient Scheduling - Hospitals and Clinics

About the role

Help provide a remarkable experience for patients at UW Health. We are seeking Patient Scheduling team members to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Complete multi-disciplinary scheduling.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Cookordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Work experience

• Patient Scheduling Representative: Minimum – Six (6) months of previous experience in an office or customer service environment.
• Patient Scheduling Specialist: Minimum – One (1) year of previous experience in an office or customer service environment.
• PREFERRED - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.

Education

• Minimum - High school diploma or equivalent.
• PREFERRED - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

Pay

UW Health offers a competitive compensation and benefits package.

Schedule

Hours may vary based upon operational needs of the clinic.

Benefits

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our commitment to social impact and belonging includes:

• Fostering a workplace that creates belonging for everyone.
• Providing equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Our dedication to social impact and belonging shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.

It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.