🚨 Patient Scheduling Coordinator Hiring Event (Same-Day Offers Available)

About the role

As a Patient Scheduling Coordinator, you will serve as the first point of contact for patients seeking treatment through USA Clinics Group. You will help patients navigate services, answer questions, schedule appointments, and support ongoing patient engagement efforts.

Responsibilities

• Handle inbound and outbound patient calls
• Schedule appointments accurately and efficiently
• Provide exceptional customer service
• Educate patients regarding services and appointment expectations
• Follow up with prospective and existing patients
• Navigate scheduling systems and patient databases
• Follow communication scripts and established workflows
• Aid in patient retention and engagement efforts
• Maintain professionalism in a fast-paced environment

Requirements

• Preferred Experience:
  • Call Center Experience
  • Customer Service Experience
  • Scheduling Experience
  • Retention Experience
  • Patient Scheduling Experience
  • Healthcare Experience (preferred but not required)
• Skills:
  • Excellent verbal communication skills
  • Strong computer and data entry skills
  • Ability to multitask
  • Strong organizational skills
  • Professional and positive attitude
  • Dependable attendance

Qualifications

Bilingual Candidates Strongly Encouraged We are particularly interested in candidates fluent in: English / Spanish English / Polish Additional multilingual candidates are welcome. No Healthcare Experience Required We provide comprehensive training covering: Patient communication Scheduling systems HIPAA compliance Call handling techniques Quality standards Patient engagement strategies Internal workflows and procedures

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Retirement Plan
• Career Growth Opportunities

Pay

$20.00 - $23.00 per hour

Schedule

Full-time position Monday through Friday schedule