Patient Scheduling Coordinator Hiring Event (Same-Day Offers Available)

About the role

As a Patient Scheduling Coordinator, you will serve as the first point of contact for patients seeking treatment through USA Clinics Group. You will help patients navigate services, answer questions, schedule appointments, and support ongoing patient engagement efforts.

Responsibilities

• Handle inbound and outbound patient calls
• Schedule appointments accurately and efficiently
• Provide exceptional customer service
• Educate patients regarding services and appointment expectations
• Follow up with prospective and existing patients
• Navigate scheduling systems and patient databases
• Follow communication scripts and established workflows
• Aid in patient retention and engagement efforts
• Maintain professionalism in a fast-paced environment

Requirements

• Preferred Experience:
• Call Center Experience
• Customer Service Experience
• Appointment Scheduling Experience
• Inside Sales Experience
• Retention Experience
• Patient Scheduling Experience
• Healthcare Experience (preferred but not required)
• Skills:
• Excellent verbal communication skills
• Strong computer and data entry skills
• Ability to multitask
• Strong organizational skills
• Professional and positive attitude
• Dependable attendance

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Retailer Plan
• Career Growth Opportunities