Patient Scheduling Coordinator

Responsibilities

• Engage patients with a scripted set of questions.
• Coordinate patient deliveries and pickups with 3PLs.
• Operate as the direct point of contact for 3PLs on a daily basis.
• Resolve scheduling conflicts and/or complaints as they arise.
• Collaborate with the regional logistics and warehouses teams.
• Schedule internal staff according to location and/or workload.
• Organize workflow and appointments through our ERP.
• Utilize our ERP to notate details of all internal and external communications.
• Maintain open communication with other departments for schedule changes to allow for effective time management.
• Maintain customer confidence and protect Operations by keeping information confidential.
• Perform other duties as assigned.