Patient Registration Specialist I - second shift

About the role

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research, and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do.

Responsibilities

• Registers patients for day of and/or future encounters.
• Obtains accurate demographic and insurance information.
• Performs eligibility and benefits verification.
• Initiates and completes the precertification process for all outpatient and inpatient encounters.
• Performs financial counseling as appropriate and guides patients through the front-end collections process.
• Responds to inquiries regarding services at Lurie Children’s including a familiarity with Emergency Preparedness for Mass Casualties or Trauma.
• Maintains knowledge of managed care/insurance requirements by attending educational sessions.

Requirements

• High school graduate required; BS, BA, or CHAA preferred.
• Excellent communication/listening skills.
• Customer centric approach to engaging with patients and families.
• Able to make quick accurate decisions on a daily basis.
• Able to handle stressful situations.
• Proficient computer skills and aptitude.
• Problem solving ability and able to handle multiple priorities.
• FEMA certification required after hire (ED ONLY).

Qualifications

• Minimum two years’ experience in pre-certification, registration, hospital, clinics, or physician office environment preferred.
• Knowledge of ICD-10 coding, medical terminology, third party billing and collections, and managed care requirements.
• Knowledge of commercial, marketplace and government managed care products and services.

Skills

• Knowledge of managed care/insurance requirements by attending educational sessions.

Benefits

Lurie Children’s offers a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Pay

Pay Range: $19.00-$28.50 Hourly

Schedule

Full-time and part-time employees who work 20 or more hours per week are eligible for a generous benefits package that includes: Medical, dental and vision insurance, employer paid group term life and disability, employer contribution toward Health Savings Account, Flexible Spending Accounts, Paid Time Off (PTO), Paid Holidays and Paid Parental Leave, 403(b) with a 5% employer match, various voluntary benefits, and more. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.