Patient Registration Specialist PRN 2nd Shift

About the role

The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA).

Responsibilities

• Pre-registration, registration, payer identification and verification
• Referral to financial counseling
• Point of service collections
• Ensure accuracy of patient demographic and benefit information entered into the computer system
• Verify benefits eligibility and limitations, coordination of benefits
• Determine and collect patient's financial responsibility at the point of service
• Understand regulatory requirements including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA

Requirements

• High school graduate or equivalent required
• Associate’s degree in healthcare or business-related field preferred
• Bilingual capability (English/Spanish) desirable
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred
• Training experience a plus
• Knowledge of government programs such as Medicare and Medicaid

Qualifications

• Excellent knowledge of MS Office and familiarity with relevant computer software
• Strong team leadership skills, strong organization, interpersonal, and customer relations skills
• Must be able to meet strict deadlines
• Strong analytical and problem-solving ability, and excellent organizational skills
• Ability to complete multiple tasks simultaneously
• Ability to develop trust with leaders in the organizations
• Strong written and oral communication skills, proficient computer skills, proven track record of successful performance
• Ability to understand complex multifactor situations and bring appropriate solutions
• Ability to work both independently and in a team environment