Patient Care Specialist 2 (Medical Assistant)
About the role
A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A PCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. You will be a passionate advocate for our top initiatives. To be successful as a PCS2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders.
Responsibilities
- Seamlessly transition between clinical, administrative, and front office roles
- Perform medical assistant clinical functions including phlebotomy
- Perform administrative duties including front office, processing patient referrals, and identifying and verifying insurance coverage
- Participate in cross-functional rotations to develop skills across multiple healthcare center functions
- Collaborate with other AHF employees and departments to reinforce AHF's reputation as a trusted healthcare provider
Requirements
- Medical Assistant Certified
- Bilingual: English/Spanish