Patient Admissions Coordinator - On Call Variable

About the role

As a Patient Admissions Coordinator, you are the welcoming voice patients hear at the start of their care journey. You combine compassion with organization, confidence with clarity—making complex healthcare processes feel simple, supportive, and human. Every conversation you have sets the tone for trust, comfort, and outstanding care.

Responsibilities

• Welcoming patients and families, providing clear and compassionate guidance throughout the admission process.
• Assisting with insurance verification and eligibility checks.
• Entering patient information into electronic health record (EHR) systems like Epic.
• Managing patient scheduling and coordinating with other departments.
• Ensuring accurate and timely documentation of patient information.
• Communicating effectively with patients, families, and other healthcare providers.
• Adhering to hospital policies and procedures related to patient admissions.

Requirements

• A degree in Healthcare or Business Administration.
• National Certification of CHAA (Certified Healthcare Access Associate).
• At least 3 years of experience in Patient Access or Business Office settings.
• Experience with insurance eligibility systems.
• Knowledge of medical terminology and billing codes.
• Experience using medical billing software.
• Knowledge of Epic applications.

Qualifications

• Ability to work in a fast-paced environment.
• Strong interpersonal skills and ability to connect with people from diverse backgrounds.
• Excellent communication and problem-solving skills.
• Attention to detail and accuracy in data entry.
• Flexibility to work variable shifts, including on-call duties.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in medical terminology and billing codes.
• Experience with electronic health record (EHR) systems.
• Ability to handle sensitive and confidential information.

Benefits

Providence offers a comprehensive benefits package including:

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life and disability insurance.
• Paid parental leave, vacations, holidays, and health issues.
• Voluntary benefits.
• Well-being resources.
• Hospice and home care services.

Pay

The base pay range for this position is $19.40 - $29.08 per hour. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

This position is part-time and works multiple shifts available.