Patient Admissions Coordinator - On Call Variable

About the role

Be the first smile. Be the steady guide. Be the difference. As a Patient Admissions Coordinator, you are the welcoming voice patients hear at the start of their care journey. You combine compassion with organization, confidence with clarity—making complex healthcare processes feel simple, supportive, and human. Every conversation you have sets the tone for trust, comfort, and outstanding care. You thrive in fast-paced environments, connect effortlessly with people from all walks of life, and take pride in doing things right the first time.

Responsibilities

• Welcoming patients and families, providing clear and compassionate guidance throughout the admissions process.
• Ensuring accurate and timely documentation of patient information in electronic health records (EHR).
• Managing insurance verification and eligibility processes efficiently.
• Communicating effectively with patients, families, and other healthcare providers to ensure smooth transitions of care.
• Assisting with administrative tasks related to patient registration and scheduling.
• Participating in ongoing professional development to stay updated on healthcare regulations and best practices.

Requirements

• A degree in Healthcare or Business Administration.
• National Certification of CHAA preferred.
• At least 3 years of experience in Patient Access or Business Office settings.
• Experience with insurance eligibility systems.
• Knowledge of medical terminology and billing codes.
• Experience with Epic applications.

Qualifications

• Ability to work flexible hours, including on-call shifts.
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Ability to handle confidential and sensitive information.
• Positive attitude and ability to work in a fast-paced environment.

Skills

• Effective communication skills.
• Strong organizational skills.
• Attention to detail.
• Problem-solving abilities.
• Customer service orientation.

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.

Pay

The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

Per-Diem