Patient Access Rep I- FT, Varies/Rotating, Holiday, Weekend

About the role

The Patient Access Representative facilitates all components of the patient's entrance into Mercy Hospital Southeast facilities, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities

• Schedule and register patients
• Verify patient insurance and benefits
• Pre-certify services and manage financial clearance
• Ensure accurate patient data is entered into the patient record
• Work with insurance carriers and comply with Medicare guidelines and federal/state regulations

Requirements

• 1-3 years clerical experience and customer service experience preferred
• Experience with medical terminology and insurance plans preferred
• High School diploma required; some college helpful

Qualifications

• Exceptional attention to detail
• Strong organizational skills
• Ability to work under stress and meet deadlines
• Knowledgeable with various computer systems
• Ability to use a 10-key calculator and computer keyboard

Skills

• Effective communication (oral and written)
• Excellent telephone etiquette
• Positive working relationships with patients, physicians, and hospital staff

Benefits

Mercy offers outstanding benefits including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans.

Pay

Varies/Rotating, Holiday, Weekend

Schedule

Full-Time (40-hrs per week)