Parts Manager

Essential Functions

• Directs and schedules the work of all parts department employees
• Forecasts goals and objectives for the department including required inventory, pricing, ROI and profit margins
• Prepares and administers an annual operating budget for the parts department
• Analyzes sales, expenses, and inventory on a daily, weekly and monthly basis to maintain profit goals
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the "self-service" retail customer
• Monitors employees daily productivity reports and corresponding payroll records
• Establishes pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
• Implements aggressive marketing and sales promotions plans to increase parts department business for wholesale accounts and "self-service" retail customers
• Takes advantage of all manufacturers' inventory co-op advertising as part of sales promotions
• Coordinates marketing and sales promotions with appropriate company personnel
• Establishes individual parts inventory levels and manages the inventory to achieve maximum turnover in accordance with established goals
• Maintains a program to ensure maximum customer satisfaction and loyalty
• Promptly follows up on customer concerns and complaints
• Reviews all accounts payables for department to ensure appropriate payments are made for parts inventory including parts are received and accounted for in accordance with dealership and departmental procedures

Qualifications

• Understanding of regulations affecting parts operations including but not limited to hazardous waste disposal, emergency response and OSHA Right-to-Know
• Knowledge of safety equipment and its usage
• Ability to keep abreast of new equipment and tools available and recommend purchases
• Ability to facilitate and/or conduct technical training and send employees to appropriate training schools as needed
• Ability to maintain a professional appearance for self and subordinates in accordance with company policy

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Knowledge of automotive parts and industry standards
• Ability to manage inventory and meet profit goals
• Experience in parts management and customer service

Benefits

Not specified

Pay

Not specified

Schedule

Not specified