Parts and Service Director - Kelso, WA | Dick Hannah Dealerships
Dick Hannah Dealerships · Kelso, WA · 1 wk ago
On-siteManagement$200k–$300k/yrFull-time
What You’ll Do
- Lead and develop the Parts & Service teams (40+ employees) with a focus on accountability, customer experience, and operational excellence.
- Manage financial performance through data-driven decisions, forecasting, expense control, and continuous improvement.
- Develop and execute business plans that align with dealership and manufacturer objectives.
- Apply Lean principles and process improvement methods to maximize efficiency and customer satisfaction.
- Partner with senior leadership to drive initiatives in growth, productivity, and innovation.
- Champion the Toyota brand and uphold the Dick Hannah reputation for integrity and excellence.
Who You Are
- Strong financial acumen and experience managing a P&L.
- Proven leadership in driving performance and change.
- A track record of process discipline, planning, and execution.
- Experience in operations, logistics, service, or similar industries.
- (Preferred) Automotive or dealership experience, particularly with Toyota.
Why This Role
- Rare opportunity: Both Toyota and Dick Hannah Dealership management roles are few and far between.
- Exceptional brand strength: Dick Hannah Dealerships has been a trusted Northwest family-owned business for over 75 years, built on our “Believe in Nice” philosophy.
- Compensation that matches the responsibility: $3,000 monthly salary plus 2.5% Gross Profit and 10% Net Profit. Annual compensation of $200,000 - $300,000, depending on experience and results.
- Comprehensive benefits package: Dick Hannah Dealerships provides extensive health benefits starting the first of the month after 60 days of employment. Options include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability, alongside a robust 401(k) plan for retirement planning.
- PTO and Paid Holidays: We prioritize work-life balance, offering industry-leading PTO. New full-time employees accrue 4 hours per pay period, totaling approximately 96 hours in the first year, with increases over time. We also offer 5 paid holidays per year subject to completion of the introductory period and other eligibility requirements as per company policy.